Shipping policy
Where we can ship to
Orders could be shipped to the following countries and areas:
USA
U.K.
Germany
France
Italy
Spain
Netherlands
Austria
Poland
Canada
Australia
Shipping Fee
The shipping fee will be displayed in the paid shipping fee before the customer places the order based on different product weights and ordering addresses. Customers can confirm before making payment.
Transportation Method
DHL
Delivery time: 3-7 working days
You can track at http://www.dhl.com/ or https://www.17track.net/en
UPS
Delivery time: 3-5 working days
You can track at https://www.ups.com/track or https://www.17track.net/en
Registered Airmail
Delivery time: 12-20 working days
You can track it at https://www.17track.net/en
* Delivery Times - These are estimated delivery times provided by our shipping partners. (for reference only)
Ownership, Terms, and Risk
Please ensure your address details are correct as we are unable to redirect your parcel once it has been dispatched. If there is any loss caused by incorrect address entry or fraudulent transactions, you will be the sole bearer of financial losses.
NOTE: Please do not enter any PO Box address, otherwise your package will not be sent via any courier.
Typically, orders that have been shipped (either you have received a tracking number or your order status has been completed) cannot be canceled. After a package is shipped from ACEBOTT, if you refuse to receive it due to force majeure, you will be subject to the return and refund policy and must pay the original shipping fee, which will be deducted from your refund.
When the goods are delivered, please check that the order is complete and undamaged. If the goods are damaged in any way upon delivery, you can contact us at: info@acebott.com
After a successful transaction, you will be notified when your order has been shipped with a tracking number, if you do not receive a tracking number within 48 hours of completing your purchase, we ask that you first check your email "Spam ” folder then contact us: support@acebott.com
