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FAQ

If you can find the answer to your quesion, eamil us at support@acebott.com

Our customer support is available Monday to Friday: 9am-6:30pm,GMT+8.Average answer time: 24h

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Why Choose ACEBOTT?

We are more than 11 years experienced manufacturer with independent factory. Specialized in manufacturing controllers, shields, sensors, modules, starter kits, and more. We provide great quality, beginner-friendly STEM learning kits(starter kit, Robot kit) with detailed tutorials and instruction for our next generation, enabling children to grasp the fundamentals of electronics and digital technologies and understand how they apply to the real world.

Can I visit your company?

Yes, you are welcome to visit our office and factory. Please contact us to schedule a visit and we'll be happy to arrange it for you.

What is STEM eletronic Kit?

STEM electronic kits are educational packages designed to facilitate hands-on learning and experimentation in the fields of Science, Technology, Engineering, and Mathematics (STEM). These kits typically include a variety of electronic components, sensors, microcontrollers (e.g., Arduino or Raspberry Pi), and instructional materials.

STEM electronic kits serve as valuable tools for students, educators, and hobbyists interested in gaining practical experience in electronics, programming, robotics, and related STEM disciplines. They often come with project instructions or tutorials that guide users through building and programming various projects, such as robots, gadgets, sensors, and interactive devices.

These kits offer a practical and engaging way to explore STEM concepts, encourage problem-solving skills, and promote creativity. They are widely used in schools, maker spaces, and home environments to foster STEM education and inspire a deeper understanding of technology and innovation. STEM electronic kits come in various types and complexity levels, making them suitable for learners of all ages and skill levels.

What is your delivery time?

Our standard delivery time is typically within 1-3 business days after payment. However, for customized products, it may take between 10 to 20 working days after sample confirmation.

What payment way you accept?

We accept PayPal, Western Union.

What ages is ACEBOTT kit for?

We’ve had students as young as 8 and as old as 91. Both are enjoying great time exploring the kit. Often we see people are enjoying the learning.

Warning: Kits contains small, colorful and pokey parts such as LED’s and resistors.

How many hours per day do I need to complete the learning?

Our learning is easy to follow with our detailed tutorial. If you spend 1 hour a day, you can finish most of ACEBOTT kits learning in 15-30 days.

Is there a way to get help if I get stuck on a lesson?

Yes! We have a very large community that is very helpful for troubleshooting and we also have a support team at the ready to answer any questions.

Yes!We have a very large community that is very helpful for troubleshooting. You can join our Facebook community here.

We have a great technical support for you. If you need technical support, please feel free to email.